Privacy policy

We respect your privacy

Your privacy and security of personal information is important to Spell Change. This privacy policy describes how Spell Change protects and makes use of the information you provide when you use this website. Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. It was last updated on 6 February 2021.

If you have any questions about this policy, please email hello@spellchange.com.

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data do we gather?

We may collect the following information:

  • Name
  • Job title
  • Organisation
  • Date of birth
  • Contact details including email address and phone number
  • Demographic information, such as preferences and interests
  • Geographic information, such as postcode
  • Website usage data
  • Other information relevant to client enquiries

How do we use your data?

Collecting this data helps us understand what you are looking for from Spell Change, enabling us to deliver improved services or products. Specifically, we may use data:

  • For our own internal records
  • To improve the services or products we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you.

We will never sell, lease or distribute your personal information to third parties unless the law requires us to.

Any personal information we hold about you is stored and processed in line with the General Data Protection Regulation (GDPR). We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have strong physical and electronic security safeguards in place.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the spellchange.com domain. If you provide information on a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Cookie policy

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

How we may use cookies

  • To analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • To test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • To store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.